Governance and participation, comprehensive planning and the community planning process, participatory planning, and practical communication skills for planners and administrators: leadership and public meetings, participative decision making, interpersonal communications and conflict management, effective writing and presentations.

Course covers operations planning and control systems in manufacturing and service organizations. Topics include inventory control, material requirements planning, Just-In-Time and lean manufacturing, production scheduling, capacity planning, and operations planning and control software. Previous introductory course in operations management suggested.