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MANA 4341. NEGOTIATIONS AND CONFLICT RESOLUTION. 3 Hours.

This course is designed to better understand the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students will learn theories of interpersonal and organizational conflict and its resolution as applied to personal, corporate, historical, and political contexts. Students will assess their own styles, skills, and values, and develop techniques to better resolve disputes, achieve objectives, and exert influence. Prerequisite: MANA 3318.